Terms and Conditions
Terms for all services
- 30 day guarantee on our workmanship
- Quotation will include spare parts/materials and manufacturer warranty applies where applicable
- Please take necessary permissions from your building authorities before a service (if there is any community charge, it will be backcharged)
- If the issue is un-diagnosable, we will provide a full refund
- We reserve the right to cancel or reschedule a service due to unavailability of technician or overbooking.
- Kegi Technical Services maintains the www.kegifm.com Website.
- United Arab of Emirates is our country of domicile" and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
- Visa or MasterCard debit and credit cards in AED will be accepted for payment.
- We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE.
- Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
- Cardholder must retain a copy of transaction records and Merchant policies and rules.
- User is responsible for maintaining the confidentiality of his account.
Payment Confirmation for Services
- Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.
Refund Policy
- Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.